The Floating Hospital Patient Services
At The Floating Hospital, we welcome all patients regardless of background or ability to pay. Please refer to this page for essential details on the variety of high-quality services we provide, how to contact us to access our care, our locations, guidelines, resources, and other practical information.
Services
We Do Not Offer On-Line Appointment Scheduling
or dial 718-784-2240
- Children – Adults
- Physicals Exams (Annual, Work, School, Pre-Operative)
- Sick Visits
- Managing Chronic Disease
- Lab Testing
- Vaccinations
- Preventative Care Screening for Breast, Cervical and Colon Cancer
- Family Planning Resources
- Telehealth Available
- Children (Ages 11+) – Adults
- Individual, Group, Family Therapy
- Medication Management
- Substance Abuse Treatment
- Telehealth Available
- Children – Adult
- Cleanings
- Cavities
- Dentures
- Restoration Work
- Adult
- Testing
- Chronic Disease Management (HIV, STD, TB, Hep-C)
- HIV Prevention and Risk Reduction Education Including PEP and PREP
- Telehealth Available
- Adult
- Diabetic Foot Care Including Ulcer Management
- Skin Conditions
- Foot/Ankle/Heel Pain
- Orthotics
- Children – Adult
- Eye Exams
- Vision Testing
- Eye Pressure and Glaucoma Screening
- Dry Eyes and Conjunctivitis Management
- Glasses
- Children – Adult
- Nutrition, Chronic Disease Management, Smoking Cessation, Contraception
- One on One Sessions
- Groups
Pharmacy
When you shop at The Floating Hospital’s Pharmacy, you help our mission to help all New Yorkers get the care they need.
We appreciate you using our Pharmacy Services!
Like our primary clinical services, our pharmacy serves you with courtesy and respect. Your Floating Hospital pharmacist consults directly with your providers to ensure your medication treatment plan is customized to your needs. If you are treated at our main healthcare center in Long Island City, you can take your medications with you after your appointment. If you are at one of our other sites, we can deliver your prescriptions to you for free.
Our prescription medication is affordable.
Our participation in the 340B Drug Pricing Program means we can help you afford your medication. If you are uninsured or under-insured, ask your Floating Hospital provider or pharmacist about obtaining prescription medications at significantly reduced prices.
Pharmacy Contact Information
21-01 41st Avenue
Long Island City (Queens), NY 11101, 2nd Floor
Locations & Hours
For All Patients
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Hours for Main Clinic Monday 8:00 AM–7:00 PM Tuesday 8:00 AM–7:00 PM Wednesday 8:00 AM–7:00 PM Thursday 8:00 AM–7:00 PM Friday 8:00 AM–5:00 PM Weekend Closed -
Hours for Queensbridge Houses Monday 9:00 AM–5:00 PM Tuesday 9:00 AM–5:00 PM Wednesday 11:00 AM–7:00 PM Thursday 9:00 AM–5:00 PM Friday 9:00 AM–5:00 PM Weekend Closed
Restricted to Shelter Families Living in Temporary Housing
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HELP Morris
285 E 171st Street
Bronx, NY 10457Hours for HELP Morris Monday Closed Tuesday 9:00 AM–5:00 PM Wednesday 9:00 AM–5:00 PM Thursday 9:00 AM–5:00 PM Friday Closed Weekend Closed -
Auburn
39 Auburn Place
Brooklyn, NY 11212Hours for Auburn Monday 9:00 AM–5:00 PM Tuesday Closed Wednesday Closed Thursday 9:00 AM–5:00 PM Friday Closed Weekend Closed -
Legacy
108-75 Avenue D
Brooklyn, NY 11236Hours for Legacy Monday Closed Tuesday 9:00 AM–5:00 PM Wednesday Closed Thursday Closed Friday 9:00 AM–5:00 PM Weekend Closed -
PATH
151 E 151st Street
Bronx, NY 10451Hours for PATH Everyday* 8:00 AM–12:00 AM (midnight) * Including weekends and holidays
Referrals
The Floating Hospital provides referral services for its patients.
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Subspecialty Care
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Radiology
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Physical Therapy (OT)
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Early Intervention
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Home Care
Medical Records
TFH uses the AthenaOne medical record and patient portal allowing patients immediate 24/7 access to their medical records.
- Complete Medical Record Files
- Shelter Forms
- Camp Forms and Physicals
- Timeframe – (Please allow 5-10 business days to complete requests)
Call for Request
What to Bring
- Preregistration will be available through a link in the email or text appointment reminder
- Bring your insurance card
- Bring your ID
- Bring your Vaccine Records if requesting vaccines
Payment
or dial 718-784-2240
- We accept Medicaid
- We accept Medicare
- We accept most Essential Plans
- We accept most Commercial Insurance Plans
- We accept the uninsured, and utilize a Discount Sliding Fee Scale, based upon income and number of persons in the household
Special Cases
For those living in shelters, safe houses, motels/hotels, and doubled up with family and friends.
If the social workers or case managers at your living arrangements do not currently have a relationship with The Floating Hospital, you can still see our providers by contacting us directly at (718) 784-2240 Ext. 223 and asking for an appointment and transportation. Please remember to tell the appointment specialist that you need transportation when you are making the appointment.
Federal Tort Claims Act (FTCA)

“As a deemed Federal Tort Claims Act (FTCA) facility, The Floating Hospital provides professional liability protection for its employees and covered individuals. FTCA provides medical malpractice coverage for services provided within the health center’s approved scope of project”.
Health Resources & Service Admin (HRSA)

To improve health outcomes through access to quality services, a skilled health workforce, and innovative, high-value programs.